At bhaktiupasana.com, we strive to provide our customers with a seamless and satisfying shopping experience. Please take a moment to review our Cancellation and Refund Policy outlined below.

Cancellation Policy

Order Cancellation by Customer

1. Customers can cancel their orders within 24 hours of placing the order by contacting our customer support team at support@bhaktiupasana.com or by calling our helpline at +91 7042991620.
2. Requests for cancellation beyond 24 hours of placing the order will be subject to approval on a case-by-case basis and may be eligible for store credit.

Order Cancellation by bhaktiupasana.com

In rare instances, we may have to cancel orders due to unforeseen circumstances or unavailability of products. If this happens, customers will be notified, and a full refund will be issued.

Refund Policy

Eligibility for Refunds

1. Refunds will be processed for orders that meet one or more of the following criteria:
   • Incorrect or damaged items received
   • Items not received within the specified delivery time frame
2. Refund requests must be made within 7 days of receiving the product.
3. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
4. If you’re approved, your refund will begin being processed within 3 days, and funds will be automatically deposited to your credit card or original payment method within 7 days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at send your item to:

We replace defective or damaged items with in 7 days and items delhivery in 11 day

Refund Process

1. To request a refund, please contact our customer support team at support@bhaktiupasana.com or call our helpline at +91 7042991620 with your order details and reason for refund.
2. Once your request is approved, please allow 12 days for the refund to be processed.
3. Refunds will be issued to the original payment method used during the order.

Non-Refundable Items

Certain items, such as personalized or custom-made products, may not be eligible for refunds. This will be communicated clearly on the product page.

Contact Us

If you have any questions or concerns about our Cancellation and Refund Policy, please feel free to contact us at support@bhaktiupasana.com or call our helpline at +91 7042991620.