Return & Cancellation
We at BHAKTIUPASANA.COM work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. If you did not like the fit, colour or design simply return/exchange the product within 7 days of delivery.
To return/exchange a product, use our easy online returns process by logging in to your BHAKTIUPASANA.COM account. You can also Call our customer Care Team on +91- 9990872060 (Working hours: Monday to Saturday, 10 am to 7 pm) or email us at email@example.com.
The Return process - Online Return/Exchange—You can return or exchange an item online at BHAKTIUPASANA.COM by following the below steps.
- Log in to the 'My Account' section at BHAKTIUPASANA.COM
- Select the product that needs to be returned/exchanged
- Follow the steps and fill in the required information to complete the process.
- To return or exchange an item now, click here.
Need to return – Few points to remember
- Returns/exchange request need to be within 7 days of the delivery of product
- Please fill the returns form for easy processing of refunds
- All returned items must be unused and unwashed for hygiene reasons, and returned with original packaging and tags in place. Items without tags will not be accepted.
- Shipping Charges shall be non-refundable.
- In case you receive a damaged/defective, the company should be notified within 24 hours of receipt. We might request you to share snap shot at firstname.lastname@example.org
- If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised.
- Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
- Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
- In case of orders where reverse pick-up may not apply, customers can self-ship the items to BHAKTIUPASANA.COM. In this case, an amount of Rs. 100 will be reimbursed in the customer’s account towards shipping costs in the form of a coupon code. This will be done post the quality check of all the received items.
- Non-returnable categories- Following product categories fall under "No Return/Exchange" unless there is an inherent - -- damage/quality issue at the time of delivery due to a miss from our quality team.
Shipping Address for self-ship product/s:-
Shop No.CN 128 khsra No 75 village alipur near Allahabad Bank Delhi 36
Return Form is an easy-to-fill form that allows you to return the received shipment to BHAKTIUPASANA.COM. The Return Form is included in the shipment parcel along with your order. If you have misplaced the return form, click here (Please link with return page) to print a new one. Mention the order details & complete shipping address on the packet
Refund options for you- The customer can choose to get their refund in the following ways:
- Cash refund via bank transfer into their account for all COD orders
- Money back to the paid account/ credit card for all online orders.
- A Coupon Code of the refund value in your BHAKTIUPASANA.COM account, which can be redeemed against any purchase. You may check the issued Coupon Code under the ‘Coupons’ section, by clicking on ‘My Account’ at BHAKTIUPASANA.COM.
Terms & Conditions
This Return Policy applies to all items purchased directly from BHAKTIUPASANA.COM. The policy is subject to change. Hence, please visit our website WWW.BHAKTIUPASANA.COM for the latest policy.
We at BHAKTIUPASANA know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.
- Depending upon the location, the product is delivered to you in 3-5 workings days after it has been dispatched from our warehouse.
- Free shipping is available on all products, subject to a minimum order value. A Non-Refundable charge of Rs. 99/- will be applied to all orders below Rs. 500/-
- The whole order amount including any delivery charges will be refunded if the order is cancelled or lost in transit by us.
bhaktiupasana.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
Cash On Delivery Policy
As per the Cash on Delivery policy:
- To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
- C-O-D is applicable on a minimum sale value of Rs. 0 and maximum of Rs. 5,000 only.
- Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.
- You cannot open the box without making the payment at the time of delivery.
- If the product is open, do not accept the order.
- No credit/debit cards are accepted in Cash on Delivery.
Images & Representations of Products/Services
- Product Images are indicative in nature.
- Actual Product may differ from the image. Please refer the product specification for the product.
Send us your questions or comments to email@example.com